By Popularity
TRUST & PRIVACY
Effective Version
Last Update 8 June 2026
Light Planet Pty Ltd – ABN: 66 604 668 377
Light Planet is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner at www.aoic.gov.au
Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, phone and facsimile numbers. We collect this information through correspondence, telephone, email, our website lightplanet.com.au, publicly available sources, cookies, and third parties. We collect your Personal Information primarily to provide our services, supply information to clients, and for marketing. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
Sensitive information is defined in the Privacy Act to include information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information. Sensitive information will only be used for the primary purpose for which it was obtained, for a directly related secondary purpose, with your consent, or where required or authorised by law.
Where reasonable and practicable, we collect your Personal Information only from you. However, in some circumstances information may be provided to us by third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided.
Your Personal Information may be disclosed where you have consented to the use or disclosure, or where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. Most Personal Information stored in client files will be kept for a minimum of 7 years.
You may access and request corrections to the Personal Information we hold about you, subject to certain exceptions. Please contact us in writing to make a request. Light Planet will not charge a fee for access requests, but may charge an administrative fee for providing a copy of your information. We may require identification before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure your information is accurate, complete, and current. If you find that the information we hold is inaccurate or outdated, please advise us as soon as practicable so we can update our records and continue to provide quality services.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy, please contact us at:
Light Planet | ABN: 66 604 668 377
Unit 2 / 5 Rocklea Drive, Port Melbourne VIC 3207
Email: [email protected]
Phone: 1300 533 489
